Multiple Choice Which proportion can be used to determine what number is 15% of 30? A. fifteen over thirty equals x over one hundred B. fifteen over one hundred equals x over thirty C. fifteen over one hundred equals thirty over x D. thirty over one hundred equals fifteen over x

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%