One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%
Nina has prepared the following two-column proof below. she is given that ∠oln ≅ ∠lno and she is trying to prove that ol ≅ on. triangle oln, where angle oln is congruent to angle lno step statement reason 1 ∠oln ≅ ∠lno given 2 draw oe as a perpendicular bisector to ln by construction 3 ∠leo ≅ ∠neo transitive property of equality 4 m∠leo = 90° definition of a perpendicular bisector 5 m∠neo = 90° definition of a perpendicular bisector 6 le ≅ en definition of a perpendicular bisector 7 δole ≅ δone side-angle-side (sas) postulate 8 ol ≅ on cpctc nina made two errors in the proof. identify and correct the errors.