Help pleasse

What values of c and d make the equation true?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Acompany produces packets of soap powder labeled “giant size 32 ounces.” the actual weight of soap powder in such a box has a normal distribution with a mean of 33 oz and a standard deviation of 0.7 oz. to avoid having dissatisfied customers, the company says a box of soap is considered underweight if it weighs less than 32 oz. to avoid losing money, it labels the top 5% (the heaviest 5%) overweight. how heavy does a box have to be for it to be labeled overweight?