15 points hurry please , read carefully !!

Anormally distributed data set has a mean of 176.3 and a standard deviation of 4.2. what is the approximate z-score for the data value of 167.9? 2.00 −2.00 8.4 −8.4

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Which of the following best describes the delian problem?