What is the answer? please help me asap whoever answer first gets brainliest?

What is the value of 1/3× + 7x, when x =5

Hi my sisters and brothers can tell me the answer because i don’t understand the question

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%