What formula do i use?

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

3.17 scores on stats final. below are final exam scores of 20 introductory statistics students. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 57, 66, 69, 71, 72, 73, 74, 77, 78, 78, 79, 79, 81, 81, 82, 83, 83, 88, 89, 94 (a) the mean score is 77.7 points. with a standard deviation of 8.44 points. use this information to determine if the scores approximately follow the 68-95-99.7% rule. (b) do these data appear to follow a normal distribution? explain your reasoning using the graphs provided below.

The difference of three and the reciprocal of a number is equal to the quotient of 20 and the number. find the number.