HELP ! i have no idea what the answer is

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?

Explain why the factor 1.5 is broke. into two numbers in the model.

Helena lost her marbles. but then she found them and put them in 44 bags with mm marbles in each bag. she had 33 marbles left over that didn't fit in the bags.