(Please Help) An airline at the Rochester Airport wants to determine passenger satisfaction with their flying experience.  There are 3 morning flights, 5 afternoon flights and 4 evening flight.  All planes for this airline have the same configuration with 24 seats in first class and 156 seats in coach.  Each passenger has a ticket number, which is scanned as they board the plane in Rochester.

- Describe BOTH a stratified sampling method and a cluster sampling method you could use to survey 540 airline passengers.  Be specific with regards to the situation above.