For each nonfinancial performance measure, indicate which of the following areas of manufactur-ing performance is involved: ( a
) production processing, (
b
) product quality, (
c
) customer accep-tance, (
d
) in-process quality control, (
e
) productivity, (
f
) delivery performance, (
g
) raw material andscrap, (
h
) inventory, (
i
) machine maintenance. Some measures may relate to more than one area