Need help with this pls
(Show work pls)

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

Laura read 1/8 of a comic book in 2 days. she reads the same number of pages every day. what part of the book does she read in a week

[tex]5 \times1 \frac{12}{13} [/tex] me