Mathematics, 31.05.2020 00:03, kaliyaht01

Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution with rate of 12 students per hour, and the service times follow the exponential distribution with rate 20 students per hour. What is the average service time for this problem

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Students arrive randomly at the help desk of the computer lab. There is only one service agent, and...