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a lottery ticket has a grand prize of $44.8 million. the probability of winning the grand prize is 20.
determine the expected value of the lottery ticket. (round your answer to 3 declmal places.)
expected value

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%