An automotive service center would like feedback on its customer service. Each customer receives a printed card
after they pay for services with a short survey on which customer service is ranked on a scale from 1 (least
satisfied) to 5 (most satisfied) Customers can then choose to submit the card in a box on their way out of the store.
The store manager finds that 140 cards were filled out in the past week, with an average customer satisfaction
score of 2.47. Which type of bias is most likely to be present in the survey results?
This is undercoverage bias because some types of customers may not have received cards.
This is nonresponse bias because many customers may choose to not fill out the cards.
This is question wording bias because the customer service score levels may not be clear to customers.
O This is response bias because customers may not be truthful about their experience with customer service,
ANSWER ASAP UNIT TEST ON EDG
Answers: 3
History, 21.06.2019 23:00, densliverdensentos
In the debate over independence, which of these are arguments a loyalist would have made? check all that apply.
Answers: 3
History, 21.06.2019 23:50, chantelljenkins2
Kennedy singles out one group of countries that the united states will defend against any attacker what countries are they
Answers: 1
History, 22.06.2019 00:00, yousifgorgees101
What are the contributions of the byzantine empire
Answers: 1
History, 22.06.2019 02:00, chrissycherry
The idea that jews would return to palestine has been a part of jewish culture since the unsuccessful rebellion against the empire.
Answers: 1
An automotive service center would like feedback on its customer service. Each customer receives a p...
Mathematics, 17.08.2019 03:10
Mathematics, 17.08.2019 03:10
Mathematics, 17.08.2019 03:10