What innovation had the biggest impact to business and the service industries in the 1990s?

The biggest and most important innovation that took place around the 1990´s and which changed the face not just of business, but the entire world and all its aspects, was the invention of the Internet.

Although the research of the possibility of a superhighway of communication for computers began long before the 1990´s, maybe as early as the 1930´s, some researchers think that the concept came even before then, it did not materialize completely until the 1990´s. However, the origins of the Internet come in the 1960´s, when American scientists, the most prominent being J.C.R Licklider, began to talk about "Intergalactic Networks" and around this time created the method for trasmitting data in packages, which became the vertebral column of Internet.

The first recognizable model of Internet started in the late 1960´s, with the ARPANET project, a military project of the U.S that sought to connect and transmit data from one computer to another through a communication´s highway. After it was launched, the idea was further developed, but the World Wide Web, as Internet is known today, came in the 1990´s thanks to its invention by scientist Tim Berners-Lee.

an expansion is one of two basic business cycle phases; the other is contraction. the transition from expansion to contraction is a peak, and the changeover from contraction to expansion is a trough.

i believe its the indians