A new patient dressed in dirty clothes and with poor personal hygiene comes to the physician's office without an
appointment. The patient's appearance indicates that this person may not be able
to pay for the office visit. In terms of nonverbal communication displayed by the
office staff, how could the patient feel he or she is not to be seen? What body
language will indicate that the medical assistant cares? Why is observation an
important component of communication?

How could the patient feel he or she is not to be seen -

Nonverbal Facial communication can be expressed by expression of face and look office staff give to the patient which is less conscious gestures, and their body language may give an idea to the patient and make feel that he or she does not belong there. Eye contact helps in reaction and response and encourages relationships with the receiver of the message. If the gaze of eye contact not proper with the patient, he might feel unwanted in the hospital.

Body language will indicate that the medical assistant cares?

As given above body language and gestures a kind of nonverbal communication in which physical behaviors, are used to provide our thoughts and other information.

Observation is an important component of communication?

Observing helps in gathering data and information it is the basis of good communication. It allows helps to sense the feeling of others and what he wants to tell individual senses something.