Lucy and Silvana work in the physical therapy department of a hospital. The department head asked Lucy and Silvana to recruit a new employee for the department. Lucy wants to give the job to her friend. Silvana doesn’t think Lucy’s friend is a good fit, and this is causing a conflict between Lucy and Silvana. What are THREE ways that the department head can help Lucy and Silvana resolve the conflict? -by discussing possible solutions together and selecting the best one
-by allowing Lucy to hire her friend and forcing Silvana to accept the outcome
-by gathering all relevant and objective facts about the situation
-by exerting authority and selecting a solution without consulting either employee
-by allowing both Lucy and Silvana to narrate their side of the issue

Label each individual response with its appropriate stage of grieving: denial, anger, bargaining, depression, or acceptance. 1. elizabeth’s father quietly meditates in his office. he knows his mother-in-law needs the extended care offered by the alzheimer’s care facility. in his mind he suggests giving up his three-cup-a-day coffee habit if the transition can just go smoothly. stage: 2. elizabeth’s mother is in the bathroom, getting ready to go to sunday dinner at her mother’s home. the problem is that her mother moved into the alzheimer’s care facility last thursday. stage: 3. elizabeth’s brother has shut himself in his room. he and his grandmother talked every day until she moved into the care facility. when he’s reached her on the phone, she is disoriented. he hasn’t joined the family for dinner since she moved. stage: 4. elizabeth has gone to the gym. she’s going to take a kick-boxing class and then a cycling class. she is frustrated by what is going on. she doesn’t understand what is happening to her grandmother, her mother, or her brother. stage: 5. elizabeth’s grandmother has spent a year dealing with her feelings about what she is going through. she’s been angry. she’s been sad. she’s tried bargaining. now that she has moved into the alzheimer’s care facility, she’s ready to enjoy each day she has left. stage: