How can healthcare professionals help achieve customer satisfaction in a patient care setting? O by understanding the laws and organizational policies in place to ensure patient privacy by referring all patients concerns to a professional in the public relations office by being responsive to patients' needs as well as being an effective member of the patient care team O by talking to patients about their own positive and negative healthcare experiences

Your brother and you waited in the doctor's office for his appointment because he was not feeling well. while sitting in the waiting room, you watched your brother complete the medical questionnaire to be given to the new doctor. review the form and then determine the best course of action: medical history parents grandparents uncles aunts cancer unknown unknown unknown unknown heart disease unknown unknown i think so? i think so? diabetes unknown unknown unknown unknown what should you recommend to your sibling? suggest rescheduling the appointment until the form has complete information complete the appointment, talk with family elders, and update the form complete the appointment, manage his problem, and talk with family elders call older family members and request medical information for the follow-up visit

What are your thoughts on nonhuman trials? do you feel that testing should be done on animals? what are the advantages and disadvantages with nonhuman trails?

Which strategy is appropriate for managing stress? complain to a loved one about your responsibilities. ignore the cause of the stress. try to think positively instead of negatively. pretend you are okay even if you’re not.