Marissa and Tim have just left a training about the proper way to treat and bandage a minor burn. As they are leaving, Tim asks Marissa to clarify
something the instructor taught them. Marissa, busy texting on her phone,
says to Tim, "You should have paid attention! Then you would know the
answer!" Why is this an example of ineffective communication?
A. Marissa was truthful in that Tim should have been paying closer
attention, so she shouldn't have to answer him.
B. Marissa's tone was disruptive, she used accusatory "you"
statements, and made no eye contact with Tim.
C. Marissa and Tim communicated effectively,
D. Marissa and Tim aren't on the same team and so they should not
be sharing information