. How can you best understand each resident that you care for? Ask the resident or his or her family or friends what a person likes or dislikes. It is not necessary to understand the resident, you are just performing a task. Know that what one resident likes the others will like as well. Only ask your coworkers what they like.

You are assessing an 86-year-old postoperative patient who has an unexpressive, stoic demeanor. when you enter the room, the patient is curled into the fetal position and your assessment reveals that his vital signs are elevated and he is diaphoretic. you ask the patient what his pain level is on a 0-to-10 scale that you explained to the patient prior to surgery. the patient indicates a pain level of “three or so.” you review your pain-management orders and find that all medications are ordered prn. how would you treat this patient's pain?