A(n) attribution is made when we blame an individual's behavior on the situation; a(n) attribution is made when we blame the individual's behavior on his or her personality or other personal characteristics.

External, internal.

Explanation:

Attribution may be defined as by which the individual explains the causes of events and the behavior. Two main types of attributes are external attribute and internal attribute.

The external attribute is made on the individual behavior and its response during the situation. The internal attribution is made when the cause of behavior is explained by the internal characteristics like motivation, ability and trust.

Thus, the answer is external, internal.

answer; i believe that the correct answer is (a) restriction);