Gerrard is a nursing assistant at an elderly care center. on one afternoon, most of the residents are napping or participating
in quiet activities. betina, however, is loud and has high energy. her behavior irritates gerrard because he does not get a
break and it may bother the other residents. gerrard tells betina that she will not get her afternoon snack if she does not sit
quietly in her room. this is an example
a)patient care
b)negligence
c)neglect.
d)abuse