4. at the end of the day, a medical office or hospital needs to collect money for the patient’s visit or stay. in your opinion, when conducting billing activities, what constitutes fraud or abuse? provide an example of fraud or abuse committed by a provider. express your thought about what should be done legally to resolve the matter

15. there has been growing public concern regarding the ethical conduct of healthcare professionals. think of a time where you, someone you know, read about or seen on television was in a healthcare facility in a difficult situation and there was poor ethical conduct amongst the healthcare professional(s) where the patient had to pursue litigation. as a healthcare manager, what actions would you take to prevent or resolve ethical dilemmas encountered by healthcare professionals?