Tonya works in a small office with a staff of seven (7) people. the staff includes a physician, a nurse, four (4) administrative employees, and one (1) technician. the office has recently changed its record release policy. tonya has been asked by her supervisor to instruct the entire staff on the new policy. tonya is unsure how to begin.
create a list of the different methods or ways that tonya could communicate the new policy to the staff members. consider tonya’s audience and the possible communication barriers she may encounter. describe how she should overcome the barriers you identify. explain which communication strategy you recommend to tonya and why.
Answers: 1
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