To draw attention to the gentle personality of the main character, the writer added a to the script: someone who was harsh and loud in his attitude and speech.

Foil

A foil is a character that shows qualities that contrast with those of another character, often the protagonist. This is done in order to highlight the qualities of the latter. It also serves to enhance the importance of the major character. A foil is usually extremely different to the main character, or similar in every way except for a specially significant one.

answer; /// i do believe the correct answer is (c) public education;