Does the inferno suggest that people suffer in hell because they are victims of cruel fate or does it suggest that they suffer in hell because they made poor choice

Explanation:

Bible says that it's that place for sinner without repentance. But, also refer to sins as mistakes, that's the actual meaning, so that's why people suffer because of their poor choice, what leads them to mistakes or sins.

the sentence that best describes the tone of the passage from the radio broadcast compared to the passage from the book is b. the radio broadcast has a more surprised tone.

consider the text evidence: in the passage from the book, the description is more matter-of-fact. it is simply describing the things resembling little grey snakes, but there is no urgency in the description. on the other hand, in the passage from the radio broadcast, there is definetely urgency (you can tell from the expression used, "good heavens", which clearly indicates surprise.)