I have to write a summary on the article: “Guest column: Empathy’s do’s and don’ts in tough times.” Using the rules and guidelines from chapter two of THEY SAY/I SAY. I just need someone to proof read my summary and tell me if it follows all the rules and is good.

Which historical detail can best clarify a reader’s understanding of the information in the excerpt? immigrant factory workers who spoke the same language were separated from each other at work. immigrant factory workers who spoke the same language were known to talk too much at work. immigrant factory workers had to pay rent for their chairs and the supplies they needed at work. immigrant factory workers were crowded into unsafe buildings with locked doors and fire escapes.

The prefix of the italicized word in the sentence is rather difficult

Boss: oh no! that’s the phone again! secretary: blank boss: . a. shall i take it? b. will you answer it? c. can you do me a favor? d. may i hang it up?