• Use academic and professional tools and resources to communicate electronically.
Directions
Read the following scenario and then answer the questions below. Submit your answers in a separate
word document.
Terry just received an assignment back from his instructor. Unfortunately, Terry received a
failing grade for the assignment. Terry is extremely upset because he worked hard to
try to
complete the assignment correctly. He quickly finds his laptop, logs into his email, and sends the
following email to his instructor:
why did get a 0 on my assignment?! i worked really hard! am just not understanding what went wrong to
get that grade and am freaking outcan u respond asap? need this grade to be changed.
1.
Rewrite: Use what you have learned regarding academic and professional tools/resources and rewrite
Terry's email message so that it is professional.
2.
Explain: In 100 words or more, explain 2-3 tools and/or resources that helped you revise Terry's
email message.