Last week you received an email from your local council: Dear Residents,

To improve the telephone network, we will be installing a new telecoms tower on Monday next week. It will take approximately 8 hours to install. For this reason, all telephone services (both mobile and land lines) and all internet services will be disrupted from 8 a. m. to 5 p. m. on Monday. We apologise for the inconvenience and hope it will bring a better service.
The Local Council
However, the installation took two days (Monday and Tuesday) and since then, the service has been significantly worse!

Write an email to the council explaining your feelings about the situation and suggesting possible alternatives. Write 150 words.

Which revision of this sentence best uses direct characterization?

What theme is the main theme of this excerpt from the metal pig by hans christian andersen? in the garden of the grand duke's palace under the roof of one of the wings were a thousand roses bloom in winter, a little ragged boy had been sitting the whole day long. the boy might serve as a type of italy lovely and smiling and yet suffering. he was hungry and thirsty but no one gave him anything and when it became dark and they were about to close the gardens, the porter turned him out. a long time he stood musing on the bridge which crosses the arno and looking at the glittering stars that were reflected in the water which flowed between him and the wonderful marble bridge trinita. he then walked away towards the metal pig, half note down, clasped it with his arms, and, putting his mouth to the shining snout, drink deep droughts of the fresh water. close-by lay a few salad leaves into chestnuts, which register for his supper. no one was in the street but himself. it belonged only to him. he boldly seated himself on the pig's back, leaned forward so that his curly head could rest on the head of the animal, and, before he was aware, fell asleep. it was midnight. the metal pig raised himself gently, and the boy heard him say quite distinctly, hold tight little boy, for i am going to run, and way he started for most wonderful ride first they arrived at the p as the del granduca and the metal horse which bears the dukes statue made allowed

Read the excerpt from "the love song of j. alfred prufrock." and indeed there will be time to wonder, “do i dare? ” and, “do i dare? ” time to turn back and descend the stair, with a bald spot in the middle of my hair— [they will say: “how his hair is growing thin! ”] my morning coat, my collar mounting firmly to the chin, my necktie rich and modest, but asserted by a simple pin— [they will say: “but how his arms and legs are thin! ”] do i dare disturb the universe? in a minute there is time for decisions and revisions which a minute will reverse. which lines indicate that the speaker is concerned about what others think of him?