Keith may need some help from his manager. A customer is on the phone and she is really angry. She is threatening to post nasty comments on her blog. What should Keith say to his manager? O a) "She's angry. You deal with it." b) "So she's really angry. Her product never arrived. I think we should offer to send her a replacement product free of charge, but wanted your input." "So l'll tell her to calm down. I think she's overreacting. I doubt she'll post c) anything online." "She's really angry; she ordered the product last Wednesday, Don in customer d) service said it would arrive a week later. It was a dollhouse for her niece, Can you take it from here?"

How does crane's depiction of the way information was spread in the nineteenth century affect the novel? crane seeks to use the novel as a way to criticize the journalists of the time for how they glorified war as a means of union propaganda. by depicting the extent to which newspapers were circulated, crane seeks to expose the lack of unbiased reporting at the time. by giving newspapers a major role in the novel, crane seeks to make a connection between the increasing role of the military in national affairs and the decline of farming. crane captures the power of journalistic reports at a time when it was the primary means of transmitting information to a broad audience by showing its influence on henry.