What does it mean to analyze the perspective of the characters

Which passage from the story best shows the author's use of surprise to advance the story? a. i'd have gone up to the boss and told him just what i think, tell him everything i would, let him know just what i feel b. "oh, god", he thought, "what a strenuous career it is that i've chosen! travelling day in and day out." c. and he looked over at the alarm clock, ticking on the chest of drawers. "god in heaven! " he thought. it was half past six and the hands were quietly moving forwards, it was even later than half past, more like quarter to seven. d. one morning, when gregor samsa woke from troubled dreams, he found himself transformed in his bed into a horrible vermin. submit

What is the narrators main conflict in this passage

Read the passage. when i consider how my light is spent ere half my days, in this dark world and wide, and that one talent which is death to hide, lodged with me useless, though my soul more bent to serve therewith my maker, and present my true account, lest he returning chide; “doth god exact day labor, light denied? ” in line 7 of sonnet xix by john milton, the speaker asks, “doth god exact day labor, light denied? ” what does his question mean? why must god make us suffer to work? what shall one charge god to work in the dark? how does god expect him to work when he is blind? is god trying me?