(Thinking Critically and Solving Problems A large car dealership is receiving more customer complaints than usual. Bea wants to use a cycle of
inquiry to investigate what is going on. After gathering some initial data, Bea finds that more than
half of the complaints are related to repairs made at the body shop. Now that she has determined
that the body shop is a problem area, what should Bea do next?
Read the following possible courses of action and decide which is the BEST next step and which is the
WORST next step.
1. Look closely at the body shop to clarify the problem.
2. Ask the body shop workers to find a solution to the problem.
3. Notify the body shop workers that they may lose their jobs.
4. Brainstorm ideas to improve the work done in the body shop.
Which is the BEST way to handle the situation?

Drag each label to the correct location. each label can be used more than once. based on this excerpt from f. scott fitzgerald's "bernice bobs her hair," match each character with the type of character element he or she represents. "you may as well stop making a fool of yourself over warren mcintyre. he doesn't care a snap of his fingers about you." for a tense moment they regarded each other—marjorie scornful, aloof; bernice astounded, half-angry, half-afraid. then two cars drove up in front of the house and there was a riotous honking. both of them gasped faintly, turned, and side by side hurried out. all through the bridge party bernice strove in vain to master arising uneasiness. she had offended marjorie, the sphinx of sphinxes. with the most wholesome and innocent intentions in the world she had stolen marjorie's property. she felt suddenly and horribly guilty. after the bridge game, when they sat in an informal circle and the conversation became general, the storm gradually broke. little otis ormonde inadvertently precipitated it. "when you going back to kindergarten, otis? " some one had asked. "me? day bernice gets her hair bobbed." "then your education's over," said marjorie quickly. "that's only a bluff of hers. i should think you'd have realized." "that a fact? " demanded otis, giving bernice a reproachful glance. "there's a lot of bluffs in the world," continued marjorie quite pleasantly. "i should think you'd be young enough to know that, otis." "well," said otis, "maybe so. but gee! with a line like bernice's—" "really? " yawned marjorie. "what's her latest bon mot? " no one seemed to know. in fact, bernice, having trifled with her muse's beau, had said nothing memorable of late. "was that really all a line? " asked roberta curiously. bernice hesitated. she felt that wit in some form was demanded of her, but under her cousin's suddenly frigid eyes she was completely incapacitated.

Cancer, ‘the big c,’ as it is often called. her doctor felt sure but ordered more tests to confirm his suspicion. while cervical cancer in a woman julianne’s age was rare, her doctor admitted, it certainly was not unheard of in her demographic group. her doctor explained that this type of cancer is often caused by a common virus that many women do not even realize they have. the human papilloma virus can lead to this type of cancer if a woman’s immune system does not fight off the virus in its initial stages. julianne was devastated. her doctor began to discuss treatment options and suggested an oncologist specializing in this type of cancer, but julianne heard very little of what he said. her head was spinning with questions. overwhelmed, she wondered how she would break the news to her family and friends. according to the article, a physician specializing in the diagnosis and treatment of cancer is called

Hamlet act 1 what does queen gertrude tell hamlet?