Help me I need to make a 100% so that i can move on in ELA please don't guess and get this right

This excerpt is an example of a claim of a. fact b. policy c. value d. definition

Aclassmate is sending hurtful messages such as "you're stupid" and "you're ugly." this behavior can be described as denigration harassment cyberstalking exclusion

Brainliest 98 points it’s so fragile even just saying its name can break it. what is it?