19. Which fact about Hardy's background contributes most to the understanding of "I Look Into My Glass"? O A. Hardy grew up in a remote cottage in rural England with his parents and three siblings.
O B. Hardy considered himself a poet first and a novelist second.
O C. Hardy and his wife Emma stayed together but began to grow apart as they got older.
O D. When Hardy was 16, he had to drop out of school and become an architect's apprentice.

the pronoun reference replaces a noun, but you have to make sure there's no room for confusion.

in the first sentence "her" could be referring to shely or to the sister. the answer there is "shelly called her sister and told her about the new baby."

in the second sentence "it" could be referring to the roof or the floor. the answer there is "since the roof leaks on the family room floor, we need to repair the roof."

well if u read the book you would know that she meant to