Which theme is evident in this excerpt from Alfred Lord Tennyson’s narrative poem “ The charge of the light bridge”?

Which revision of this sentence best uses direct characterization?

Boss: oh no! that’s the phone again! secretary: blank boss: . a. shall i take it? b. will you answer it? c. can you do me a favor? d. may i hang it up?

The speaker in “the courage that my mother had” is a daughter friend grandchild mother