1 poin The tone of a business letter
must be polite and
Strict
O Harsh
O Fancy
O Formal​

formal

Explanation:

'strict' and 'harsh' are out because business letters are not meant to insult or criticise, but rather to be courteous (polite). 'fancy' is out because business letters do not use unnecessarily flowery language.

as such, that only leaves us with 'formal' which is an appropriate tone for a business letter since it conveys a sense of seriousness.

i hope this helps! :D

repetition is used to make the poem come off the page

dramatic irony occurs when the reader/audience knows more about a character's situation than the character does. the one main effect is that it gives the reader a sense of superiority, or detached superiority. the reader not only seemingly discovers what is revealed, but feels superior for doing so.