English, 30.04.2021 21:00, madisongibson714

E-mail B: This customer called today and totally yelled at me. She said there was a mistake on her bill, but I totally did not cause the problem. She went on and on about how this was the fourth time there was a mistake on her bill or something like that. Like I care! But she's gonna call again tomorrow. What do you want me to do to get this lady off my back? Explain why E-mail B is inappropriate for the workplace and revise it to be appropriate.

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E-mail B: This customer called today and totally yelled at me. She said there was a mistake on her b...