Give an example of a time when you had to empathize with an angry customer or teammate? what was the situation and the outcome?

"this year she had the extra joy of showing it to her small brother, and of terrifying him as well as herself. when they had done this many times they came back to the house to tell everybody that they had done it. he boasted. she mocked. they squabbled." how does julia feel about her little brother? does she love him? hate him? find him an annoyance? be sure you read what is implied by their reactions to each other.

What interactions did berthine have with other chaacters in the story the prisoners by guy de maupassant?

The wizard of oz provides an example of a universal idea that connects with most readers. dorothy is lost in oz. during her journey, she comes to understand that there is no place like home. the author, l. frank baum, includes colorful descriptions to readers picture the strange place where dorothy has landed. this to convey the feeling of being lost. most readers can relate to this feeling through a variety of personal experiences. this universal truth allows readers to connect to the character, and in turn to feel less lonely and isolated themselves. which literary terms should be included in this body paragraph? check all that apply. characterization imagery irony theme setting