English, 06.01.2020 08:31, noeltan12031

“i know just how you feel, when that exact same thing happened to me i was so angry, so i just told her exactly how i felt. you should do the same thing. it worked for me! ”

this statement violates which of the principles of active listening?

a. validate emotions and paraphrase the speaker’s words.
b. remain ‘other-focused’ and validate emotions
c. avoid solving problems and remain ‘other’ focused
d. paraphrase the speaker’s words and avoid solving problems

Answers: 2

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“i know just how you feel, when that exact same thing happened to me i was so angry, so i just told...