Which sentence in this excerpt from thomas paine's "the crisis, no. 1" best summarizes thomas paine's method of persuasion?
a. he provides empirical evidence to show that perseverance will lead to success in a prolonged war.
b. he provides empirical evidence to show that the future will be bleak if the people do not act as he suggests.
c. he appeals to his readers' emotions by imagining the consequences of not acting as he suggests.
d. he appeals to his readers' emotions by portraying the benefits of engaging in a prolonged war.

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

we need to see the paragraphs in order to answer this.