Reread lines 1-10. What does the author reveal about himself

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In the following line, "so many crazed men, so much shouting, so much brutality, " what type of rhetorical feature is wiesel using to emphasize the image?

Boss: oh no! that’s the phone again! secretary: blank boss: . a. shall i take it? b. will you answer it? c. can you do me a favor? d. may i hang it up?