Place the steps to avoid plagiarism in the correct order. Options: create a bibliography
Included quotation marks is needed
Verify all evidence is cited
Make a list of your sources

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

it is grammatically incorrect and is illegible to me and i can not answer it.