What idea is related in both excerpts?

working in public administration clerical support,what might one of your jobs be?

clerical work generally involves day-to-day office tasks, such as answering phones and entering data into spreadsheets. these tasks may be performed by secretaries, office clerks and administrative assistants. other duties traditionally associated with clerical work include: word processing and typing.

answer is a.returning items from customers that they did not find worth their money or b.collecting money from people with speeding tickets and filing the information

explanation:

b. collecting money from people with speeding tickets and filing the information is the correct answer choice

jenkins wanted the narrator to write a ghost story for his magazine. he wanted the narrator to give the readers a story based on the supernatural. he wanted him to give the readers real 'horror' stories and not the type of live ghosts which he had presented in his earlier stories.