Computer Troubleshooting: My Text Disappeared!
Mary O'Dell

What to do if your text disappears! WHY? This happened as the result of a Microsoft Windows update. It happens after update automatically applies Microsoft Hotfix KB918118. You lose the ability to display text or text notes.
WHAT DO I DO NOW? Follow these instructions and it should then function with all the Windows updates installed.

Download & Install Autodesk Inventor Professional 11 Service Pack 1 http://usa. autodesk. com/adsk/servlet/ps/dl/item?siteID= 123112&id=7298161&linkID=41 83232

Download & Install Autodesk Inventor Professional 11 Service Pack 2 http://usa. autodesk. com/adsk/servlet/ps/dl/item?siteID= 123112&id=8008737&linkID=41 83232 *Before you continue, you must press control and F1. Download & Install the Autodesk Hotfix for Microsoft Hotfix KB918118 http://usa. autodesk. com/adsk/servlet/ps/dl/item?siteID= 123112&id=9229921&linkID=41 83232

WHAT IF THAT DOESN’T WORK? Contact technology services by telephone.

Question: Explain how the format of this document helps the author provide useful information. Include two examples from the text. You may consider format, structure, and text features.

Which inference can a reader make based on the information in the excerpt?

How can you sit there calmly eating muffins when we are in this horrible trouble i cant make out you seen to me to be perfectly heartless who said this quote

[1] nothing that comes from the desert expresses its extremes better than the unhappy growth of the tree yuccas. tormented, thin forests of it stalk drearily in the high mesas, particularly in that triangular slip that fans out eastward from the meeting of the sierras and coastwise hills. the yucca bristles with bayonet-pointed leaves, dull green, growing shaggy with age like an old [5] man's tangled gray beard, tipped with panicles of foul, greenish blooms. after its death, which is slow, the ghostly hollow network of its woody skeleton, with hardly power to rot, makes even the moonlight fearful. but it isn't always this way. before the yucca has come to flower, while yet its bloom is a luxurious, creamy, cone-shaped bud of the size of a small cabbage, full of sugary sap. the indians twist it deftly out of its fence of daggers and roast the prize for their [10] own delectation why does the author use the words "bayonet-pointed" (line 4) and "fence of daggers" (line 9) to describe the leaves of the yucca tree? . to create an image of the sharp edges of the plant to emphasize how beautiful the plant's leaves are to explain when and where the plant grows to show how afraid the author is of the plant