It gets hard when sees something hot and softens when displeasure what am i?

This is the noun or pronoun to which a pronoun refers.

Critical thinking questions what factors led to the creation and implementation of operation reinhard? how did the residents of the ghettos respond to mass deportations and what occurred when the residents realized what happened to those deported? what did rudolf hoess’s testimony at the end of the war suggest about the final solution and planned deportation and resettlement? how did operation reinhard differ from earlier nazi actions and how was it similar? was resettlement seriously considered and why was it not used?

The travels of marco polo. what is the author’s purpose for writing this text?