1. Nyatakan langkah-langkah yang diperlukan bagi menghasilkan penambahbaikan pada reka bentuk produk?
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this answer was editing it cause i couldn't delete!

innocence can be defined as the lack of sin, relating it with the lack of guilt, also it can be a synonime of naivety. most people agree that sins are made out of experiences, intentionally or not, as well as you stop being naive once certain things happen to you throughout your life. so, with this explained, the chosen answers are:

when the boy saw the effects of war, he no longer viewed life as innocent.

the loss of innocence is a result of gaining experience and making mistakes.

one way to define innocence is as a lack of worldly experience or sophistication.

in the following paragraph, the fourth sentence the correct answer is: three personal subject pronouns

”she was embarrassed when she found that they had been put back on the shelves…”

a   subject pronoun is a personal pronoun. i, you, he, she it, we, they.  

in the sentence it can be observed she, used twice and they used once. is for this reason that is a three personal subject pronoun sentence.