Correct mistakes in the letter. Dear Madam,
I am writing to make a complaint about a hairdryer which I bought from
Glossier Store on 17 October.
There are two problems with the hairdryer. Firstly, the hair dryer does
not work properly, the airflow of the hair dryer is not strong enough.
Secondly, the flow of cold air did not work at all. I returned the hair dryer
to Glossier Store, but they refused to give me a refund and advised me
to contact you.
I am enclosing a copy of the receipt. Could you please give me a refund
as soon as possible?
I look forward to hearing from you,
Yours faithfully,

- specify the year in 17 october.

- first, not firstly.

- put and after "not work properly"

- second, not secondly.

that's it!

anyone who was dealing with communism in soviet union in his time had an ideal picture of equality, freedom, the struggle of the working class for a better future, the success of the aristocracy's overthrow and the emancipation of subjugation.   however, anyone who would go to soviet union to see the functioning of the communist system, would be convinced that it was about sad people, about everyday bad life, about the brutal attitude of communist leaders, about ill obsession to completely exterminate every thought on aristocracy. thus, orwell wanted to show all the absurdity, the brutality of the system, the unbearable rule of suspicious morality, the ignorant people who try to play professionally.

the answers are: b. and e.