Need this answered please!!

12. why do you think that using a conversational tone with plain language when writing businesses messages is a good idea?

Which statement describes how connotationis used in this passage

The difference between the present reservoir, with its silent sterile shores and debris-choked side canyons, and the original glen canyon, is the difference between death and life. glen canyon was alive. lake powell is a graveyard. which word best contributes to the author’s sad tone?