EZ QUESTION Read the scenario and answer the question that follows. Matt does not like the way other members of his group have been acting lately. They are making bad choices in his opinion, so he calls several of them over to talk. He sits them down as he stands bent over them and begins to explain why he is upset with them. As he yells at each one, he points his finger at them. What action should Matt take in order to communicate more effectively?
Ask each friend to explain himself, the choices he has made, why they were bad choices, and what can be done in the future to not make the same choices.
Explain the choices he has observed each friend make, discuss his thoughts and feelings about the choices, and ask that they agree on better choices to make.
Say he is sorry for yelling, explain that it had to be done, explain why he does not like the choices the friends are making, and make them say they are sorry.
Tell his friends what he thinks better choices would be for them to make, say he is sorry for all the finger pointing, and shake hands before walking away.