Which statement would most likely improve a person’s mood and attitude? a.
“I think you could have done a better job on this project.”
b.
“I’m sure you’ll do fantastic next time.”
c.
“You shouldn’t have done it this way.”
d.
“You should do better next time.”

B

Explanation:

B is the nicest answer and the best way to change a persons mood is by being nice to them

16.) true

17.) true

18.) it doesn't say

19.) true

20.) false

explanation:

during my first experiment, a kind of enthusiastic frenzy had blinded me to the horror of my employment . . my eyes were shut to the horror of my proceedings (230).

apex