Why do we need norms?

I need to answer this in my own words

In what ways do “the lamb” and “the tyger” represent opposite sides of human existence? a. “the lamb” urges passive control, while “the tyger” glorifies man’s dominance over nature. b. “the lamb” urges meek acceptance, while “the tyger” glorifies nature and power. c. “the lamb” urges childlike faith, while “the tyger” glorifies man’s experience.

In writing, an idea map is a writing plan similar to: a)an outline. b)an illustration. c)a conclusion. d)a graphic.

How many characters' thoughts does the reader have access to in a second-person narrative? a. one b. two c. all d. none e. three